What is the first step in the correct order of phlebotomy procedures?

The initial step in the phlebotomy procedure is to greet and identify the patient. This action is crucial because it establishes a rapport with the patient and ensures their comfort and understanding. Proper identification is essential for accurate sample collection and to prevent potential mix-ups or errors that could occur if the correct patient is not confirmed.

By engaging with the patient, the phlebotomy technician can also assess any immediate concerns or questions the patient may have, establishing trust and helping to alleviate anxiety they may feel about the procedure. This foundational aspect of patient interaction sets the stage for the subsequent steps, which involve explaining the procedure, preparing the site, and ultimately performing the venipuncture.

Following patient identification, it is appropriate to explain the procedure, then cleanse the venipuncture site, and finally insert the needle. Each step builds on the previous one to ensure a safe and effective blood draw.