What term refers to the concepts of right and wrong conduct?

The term that refers to the concepts of right and wrong conduct is ethics. Ethics encompasses the principles and standards that guide behavior and decision-making, particularly in professional settings. It deals with questions about what is considered acceptable or unacceptable conduct, forming the framework for making choices that align with moral values.

Understanding ethics is essential for phlebotomy technicians because they often face situations where they must assess the moral implications of their actions. This includes treating patients with respect, maintaining confidentiality, and providing only the highest standard of care.

Morality, while closely related to ethics, pertains more to individual beliefs about right and wrong, whereas ethics provides a structured approach to these dilemmas, often guided by professional codes or societal norms. Legality refers to the adherence to laws and regulations, which may not always align perfectly with ethical principles. Protocols are established procedures or guidelines that dictate how specific tasks should be performed, but they do not inherently address the moral considerations of those tasks. Thus, ethics stands out as the most comprehensive term for right and wrong conduct.